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 your tracking information

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

We are unable to look up your order. Please verify the inputs.

Orders to the United States under $20000+ will be sent with the DHL International Service, while anything between $2000-$15,000 will be sent with FedEx. Orders greater than $500 (up to $2000) will be sent by UPS.

Delivery is free and fully insured, but there is a 25kg weight limit per parcel. Orders over 1.6kg will be sent via UPS, with a 3-5 day delivery estimate. You  can be upgraded to FedEx  and DHL for quicker shipping.

Orders over $40,000 will be dispatched in separate parcels on consecutive days. All parcels are fully insured until confirmed as delivered by the courier.

Please note: The times below are an estimate provided by the postal services used. Orders may occasionally take longer. Please refer to the delivery table below, or contact Customer Support for additional guidance at info@ppmrcc.com or call us toll-free on +27 (0) 11-568-0912​

Order Tracking

Once your order is despatched we will send you your tracking information. Your order will be shipped in discreet and unbranded packaging for added peace of mind. If you do not receive tracking confirmation after 5 business days from the day you completed your payment, please contact us at info@ppmrcc.com for more information.

If you already have your tracking number you can track your order here:

  • FedEx Tracking

  • UPS Tracking

Order tracking is a great way for customers to follow their parcel as it travels from Johannesburg, to whichever part of the World you're in, giving you peace of mind that your order is safe with whichever service you have chosen for delivery.

After your order has been shipped you will receive a confirmation email notifying you of the shipment. When returning to ppmrcc.com be sure that you are logged into your PPMRCC account and you will be able to view the tracking number associated with your recently shipped order. You are able to insert this tracking number into USPS.com, DHL.com, or FedEx.com to view the status of your shipment and also have an estimated delivery date.

 your tracking information
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